On NPR's All Things Considered, December 27 about medicare drug programs, a guest emphasized the medicare interactive tools but decried that most people over 65 are not web savvy. Well, I’m a senior who is very experienced with the web, but the www.medicare.gov website failed me. I was trying to compare my current drug program with others for which I would be eligible to see how the costs compared. I could not get the medicare site to do the job it promised.
Now that we are about to get a President who is web-literate and innovative, I hope he will work to make the Medicare.gov and other essential government service websites like it user friendly.
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